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Request submitted

Your architecture request has been received and is being analysed. Save the tracking link — you can return to this page any time.

Request ID
ARQ-DEMO-LEGACY-MOD
Tracking URL
https://arb.eabyea.com/requests/ARQ-DEMO-LEGACY-MOD/status

Progress

  1. Intake
  2. Triage
  3. Routing
  4. 4
    Decision

Your request

In Review
Title
Legacy Application Modernisation — Customer Portal
Business problem

The customer portal runs on an unsupported legacy runtime and is difficult to maintain. The team proposes a phased strangler-fig modernisation while preserving customer-facing availability.

Target go-live
2027-Q2
Risk (auto-classified)
Medium

Information the review team needs

Questions for you
  • What criteria will drive the Azure vs AWS decision and when?
  • Has a full dependency map been produced for the customer portal?
  • What is the customer identity migration approach with Entra ID?
  • What rollback criteria apply per phase cutover?
  • How will customer data be synchronised and reconciled between legacy and modernised components?
  • What is the operational support model and monitoring plan post-migration?
Missing details
  • Target cloud platform and hosting pattern (Azure vs AWS) with rationale
  • Dependency map for integrations and downstream reporting/notification consumers
  • Identity migration approach with Entra ID for customer accounts
  • Rollback and cutover plan per migration phase
  • Data synchronisation and reconciliation approach between legacy and modernised components
  • Operational support model and monitoring plan for the modernised portal

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